The Singing Practice
FREQUENTLY ASKED QUESTIONS
You can book a singing lesson using the online booking system which is integrated on the website. If you would rather go to the booking system directly, click here. Feel free to book any time that pops up and works for you. Please feel free to contact me if you’re struggling to find a time.
If you're a new student, please contact me before booking any lessons.
Booking an online singing lesson works in the same way as booking a physical singing lesson . Once you have picked a time that works for you and you have paid for your lesson, you will receive a confirmation email that will give you the link to the zoom “meeting”.
If you’ve never used Zoom before, click the link before the start of your lesson so you have time to set everything up. You can either open zoom in a browser on a computer that has a microphone, speaker and a camera, or you can use your phone or tablet. Please click here for tips on to have a good online lesson.
Once you’re all setup you are ready for your online lesson.
You can reschedule your lesson up to 24 hours before your scheduled lesson time. Once rescheduled your payment will automatically transfer to the new lesson time.
You can reschedule your upcoming singing lesson by clicking on the <change> button in your confirmation email. Once you’ve clicked this button, you will be taken to your confirmation page where you are given the option to cancel or reschedule.</change>
You can cancel lessons yourself up to 24 hours before your scheduled lesson time. Any lessons cancelled with less than 24 hours’ notice prior to the scheduled time will be charged at the full lesson rate, unless there are exceptional circumstances or illness. There are no refunds for missed lessons.
You can cancel your singing lesson by clicking on the <change> button in your confirmation email. That button will take you to the lesson confirmation page where you can cancel or reschedule your lesson. Refunds are not automatically done by the scheduling website, so do give me a heads up if you require a refund.</change>
When you’ve scheduled an appointment in the booking programme, you will be given the option to register for a client account. This is in no way mandatory. You can check your past and previous appointments by clicking the <change> button in your confirmation email which will take you to the confirmation page.</change>
With this you can:
You can only register for an account by clicking Register after booking an appointment through the scheduling page or by clicking the <change> button in your confirmation email which will take you to the confirmation page where you will see the <register> button.</register></change>
If you don't have a lot of availability it might be a good idea to book a couple of lessons in advance or pick a fixed weekly slot to make sure you can come regularly.
- go to the scheduling page by clicking here 
- choose a location 
- choose the duration of the lesson you want 
- click on the time you would like to come in the first week 
- click <recurring...></recurring...> 
- choose the amount of lessons you would like the recurring lesson to happen (be aware that you will have to pay for it all at the end) 
- click <add></add> 
- If you are happy with this selection of times, click <continue></continue> 
- Fill in your information 
- If you've bought a package for 10 lessons, click <redeem> if not click <pay></pay></redeem> 
If you’d like to book several lessons at different times in one go, please follow the steps below.
Tip: Whatever you do, DON'T CLICK CONTINUE until you're ready to continue to the payment. If you click it before you'll have to start from scratch.
- go to the scheduling page by clicking here 
- choose your location 
- choose the duration of the lesson you want 
- click on the time you would like to come in the first week 
- click <recurring...></recurring...> 
- click <choose></choose> 
- You will now see your first added time added above the continue button 
- click the time you want to book another lesson 
- If you want to book another time: click <choose> again</choose> 
- if you're ready after this one: click <continue></continue> 
- Fill in your information 
- If you've bought a package for 10 lessons, click <redeem> if not click <pay></pay></redeem> 
The easiest way to check how many lessons are left in your subscription is by registering an account.
You can register for an account by clicking Register after booking an appointment through the scheduling page or by clicking the <change> button in your confirmation email which will take you to the confirmation page where you will see the <register> button.</register></change>
Once you’ve registered for an account you can:
- bypass any forms you’ve already filled out when scheduling previous appointments 
- sign in to your client account and reschedule or cancel any existing appointments 
- view all upcoming and past appointments 
- see any active codes for packages 
In order to see an overview of your past and upcoming singing lessons, you will have to register for an account in the booking system. You can register for an account by clicking Register after booking an appointment through the scheduling page or by clicking the <change> button in your confirmation email which will take you to the confirmation page where you will see the <register> button.</register></change>
By registering for an account you can:
- bypass any forms you’ve already filled out when scheduling previous appointments 
- sign in to your client account and reschedule or cancel any existing a 
- ppointments 
- view all upcoming and past appointments 
- see any active codes for packages 

